Assessment services
Assessment, FISA & Recognition of Prior Learning
Completed your learning with Tonex or another accredited provider? Book your practical assessment and final integrated summative assessment (FISA) — online under live invigilation, or in person.
Practical assessment
You produce evidence that you can perform the tasks the programme covers, in or against a real workplace. When you register you receive a portfolio guide and an evidence checklist, and you submit your Portfolio of Evidence on the portal.
Final integrated summative assessment (FISA)
A supervised assessment covering the full range of programme outcomes, written under examination conditions with an appointed invigilator. Online delivery does not make it open-book: the supervision is the same as in a venue — only the location changes.
Recognition of Prior Learning (RPL)
If you already have the skills through work or other study, RPL lets you be assessed for access to a programme or for credit, in line with the QCTO RPL policy. Apply before the programme starts.
Writing your FISA online
What you need
- A computer with a current version of Chrome, Edge, Firefox or Safari — and, where your assessment requires it, Safe Exam Browser (free; the portal shows you the right download for your device)
- A stable internet connection
- A camera and microphone — your phone can be used for the invigilation call
- A quiet room where you can sit alone for the full session
- Your identity document, already uploaded and verified on the portal

On the day
- Join the invigilation call a few minutes early, with your camera on
- In the portal, open Final assessments and press “I’m on the call — admit me”
- The invigilator checks your ID and workspace on camera and admits you — only then does the Start button appear
- The assessment opens in secure mode: full screen, copy and paste switched off, and every exit recorded for the invigilator
- Stay on camera until you have submitted
Book online
Book your practical assessment and FISA
QCTO skills programme
Conflict Management
The Skills Programme: Conflict Management (SP-210502) is a QCTO-aligned programme that prepares learners to identify, manage and resolve conflict in the workplace…
QCTO skills programme
Incident Investigation Team Member
The Skills Programme: Incident Investigation Team Member (SP-250906) is a QCTO-aligned programme that prepares learners to serve as competent members of a…
QCTO skills programme
Team Motivator
The Skills Programme: Team Motivator (SP-250802) is a QCTO-aligned programme that prepares learners to build team cohesion, motivate people in ways that…
QCTO skills programme
Project Management Facilitator
The Skills Programme: Project Management Facilitator (SP-250710) is a QCTO-aligned programme that prepares learners to plan, schedule, cost, control and quality-manage projects…
QCTO skills programme
Basic End User Computing
The Skills Programme: Basic End User Computing (SP-240201) is a QCTO-aligned programme that prepares learners to operate a computer confidently and produce…
QCTO skills programme
Basic Emergency First Aid Responder
The Skills Programme: Basic Emergency First Aid Responder (SP-230801) is a QCTO-aligned programme that prepares learners to act competently in the minutes…
QCTO skills programme
Cybersecurity Defender
The Skills Programme: Cybersecurity Defender (SP-220330) is a QCTO-aligned programme that prepares learners to protect, detect and respond to cybersecurity threats, intrusions…
QCTO skills programme
Skills Development Facilitation Practitioner
The Skills Programme: Skills Development Facilitation Practitioner (SP-220321) is a QCTO-aligned programme that prepares learners to perform the skills development facilitation function…
QCTO skills programme
Assessment Practitioner
The Skills Programme: Assessment Practitioner (SP-220320) is a QCTO-aligned programme that prepares learners to plan, conduct, record, report and review the assessment…
QCTO skills programme
Work Place Preparedness and Risk Control Officer
The Skills Programme: Workplace Preparedness and Risk Control Officer (SP-200902) is a QCTO-aligned programme that prepares learners to plan, implement and monitor…
QCTO skills programme
Workplace Preparedness and Risk Control Assistant
The Skills Programme: Workplace Preparedness and Risk Control (SP-200901) is a QCTO-aligned programme that prepares learners to recognise, assess and control workplace…
Before you book
Requirements, results and appeals
Before you book
You must meet the programme’s entry requirements and have been declared competent in all modules. If you studied with another accredited provider, submit your Statement of Results when you register. Your enrolment is uploaded to the QCTO as required.
Results
Results are released once internal moderation is complete. Final results and the moderation report are submitted to the QCTO, and certification follows QCTO approval.
Appeals & re-assessment
You may appeal an assessment decision in writing to the Tonex Quality Assurance Officer within ten working days. An assessor who was not involved reviews your evidence and you receive an outcome within fifteen working days. Re-assessment terms and fees are set out at registration.
Tell us what you need. We’ll build the programme around it.
Training five or more people? Ask about on-site delivery and learnership funding options.
